Privacy Policy

1. Introduction

We operate as a private, referral-based practice and treat all client information with the highest level of discretion. This Privacy Policy outlines how we collect, use, and safeguard information shared through our website and communications.

2. Information We Collect

We collect information in two ways:

• Information you provide directly — such as your name, email address, phone number, and any details submitted through our contact forms or communications 
• Automatically collected information — including IP address, browser type, device information, and general website usage data 

This information allows us to maintain the integrity, security, and functionality of our services.

3. Use of Information

We use collected information to:

• Respond to inquiries and communicate with prospective and existing clients 
• Provide and improve our services 
• Facilitate efficient, direct communication, including text messaging where appropriate 
• Maintain internal records and operational oversight 

We do not use your information for mass marketing or unsolicited outreach.

4. Sharing of Information

We do not sell or trade personal information. Information may be shared with a limited number of trusted service providers who support our operations and are contractually obligated to maintain strict confidentiality. We may also disclose information where required by law, regulation, or valid legal process.

5. Text Communications

Text messaging may be used as part of our client communication process to ensure timely and efficient updates.

You may opt out of text communications at any time by notifying us directly or replying “STOP.” Upon opt-out, we will discontinue text messaging and continue communication through alternative channels as appropriate.

6. Cookies and Tracking Technologies

Our website may use standard cookies and similar technologies to improve functionality and understand general usage patterns. You may adjust your browser settings to decline cookies; however, certain features of the website may not function as intended.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your information. While no system can guarantee absolute security, we take reasonable and commercially appropriate measures to protect all data entrusted to us.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond to such requests in accordance with applicable laws and within a reasonable timeframe.

9. Changes to This Policy

This policy may be updated periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

10. Contact Us

For questions regarding this policy or our handling of your information, please contact: info@vaevidence.com